Contact Charaideo Reserves™

Let’s start a conversation.

Whether you're a customer, retailer, or tea enthusiast, we would love to hear from you.

Ways to reach us

Choose what works for you.

For orders, products, partnerships, and general enquiries.

Monday–Friday, 10:00 AM–4:00 PM IST.

Ownguri Gaon, Rupai Siding, Assam 786153, India.

Find us in Assam

Charaideo Reserves is based in Rupai Siding, in the heart of Upper Assam. Open the map for turn-by-turn directions to our location.

Quick answers

Where is my order?

Email contact@ulkamgroup.com with your order number and we will share the latest tracking update.

Do you take wholesale or gifting enquiries?

Yes. Write to us with your quantities and timeline, and our team will reply within one business day.

Can I visit the estate?

We are based in Rupai Siding, Assam. Call ahead so we can plan your visit.

How do I return or exchange a tea?

Our Refund Policy covers the details; for help with a specific order, contact us.